Skateboard - GrayMatter

Enhance end-to-end services delivery for better passenger experiences

Improve services revenues through integrated digital solutions that start at passengers’ doorsteps. Expand the footprint of service delivery through partner alliances and personalised passenger experiences.

  • integrated digital solutions

    Generate ancillary services revenue through integrated digital solutions

    Build new, airport services revenue models that enable future growth. Discover how integrated digital technologies enable relationship building, personalisation and services delivery that goes beyond the airport terminal.

    • Greater audience visibility
    • Expanded revenue footprint
    • Passenger segmentation with dynamic hyper-personalisation offers
    • 360 degree passenger view with opportunities for data enrichment
    • Increased share of wallet within and outside the airport
    • Cross-sell, vicinity and alliance based revenue opportunities
    • Single portal shop and pay solutions
    • Loyalty management through data capture
  • Digital platform for partner alliances and management

    Build a responsive services ecosystem that leverages digital technology efficiencies. Discover greater reach with the ability to power passenger services and partner alliances including:

    • Single portal for comprehensive airport services
    • Partner portal for promotions, orders and fulfilment
    • Ease of partner onboarding and systems integration
    • Automated Partner settlement and reconciliation for transaction environment
    partner alliance and management

A solution for your key services concerns.

Expanded revenue
footprint

Increased services
visibility

Effective real-time
management

Dynamic pricing and
offer ecosystem

Stronger alliance
network

Increased revenue
resilience

Want to discover Skateboard in detail?

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