The advancement in Natural Language Processing (NLP) has changed the way we use business intelligence. This is a fast, easy and intuitive way to access insights and reports on enterprise data. Non-technical people do not have to worry about training themselves on the tool / interface, they can just spell out their query! GrayMatter’s experts have ensured that the speech-driven analytics solution works seamlessly across data sources in a secure manner, enabling reliable and fast insights. The speech-driven analytics solution enables natural language processing so that user query (structured/unstructured/keyword-driven) is addressed with the correct output in the form of intuitive visualizations and reports.
The unavailability of training dataset is a major challenge in developing such a system. To address this challenge, GrayMatter’s Speech analytics platform is based on a mixed implementation approach, wherein we have leveraged the advantage of context free grammar parser for generating SQL queries and machine learning approach is used to handle unstructured, misspelling, poor grammar sentences which are not parsed by grammar, resulting in improved accuracy.