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The world’s leading device-based solution that enables airport operators a real-time view of concessionaire POS data for accurate invoicing.
StoreSense from GrayMatter
Aiding Airports, Railway Stations, Malls, and Branded
Retail, achieve their Revenue Management & Profitability Goals
StoreSense is a one-stop solution to enhance store business through increased sales, heightened customer engagement, and improved staff productivity. So, if you are an airport or railway station operator, a mall owner, or a branded retail manager, talk to us!
Real Time Automated Sales Data Capture
Real Time Automated Sales Data Capture
The StoreSense device enables automated store transaction-level data to be captured instantly for quicker revenue prediction and precise rental billing
Business Intelligence & Analytics
Business Intelligence & Analytics
Access business intelligence across the ecosystem including retail stores, duty-free shops, food & beverage courts, real estate management, and car parks.
Contract Management & Billing
Contract Management & Billing
Automated maintenance and update of contracts repository, including linked contacts, conditions and business rules and automated income computation followed by billing to the concessionaire.
Commercial Onfield
Task Management
Commercial Onfield Task Management
Mobile application for monitoring of store maintenance and upkeep through task creation and allocation by the managers.
Personalized Digital Campaigns
Personalized Digital Campaigns
Using data from multiple sources, including access entry, ticket scanners, and other data capture can be created to enable store traffic or specific behaviour outcomes with micro-segmentation and
hyper-personalization capabilities.
Digital
Receipts
Digital Receipts
The system offers a sustainable model for contactless customer data capture and digital receipts
Competition Benchmarking
Competition Benchmarking
Category data across airports enables benchmarking of retail SKU prices, enabling rebalancing opportunities for revenue growth.
Store
Traffic Profiling
Store Traffic Profiling
Build an intelligence-driven store traffic profile that offers a better view of who is visiting the stores, for what, and when.
POWER OF AUTOMATED DATA
Real-Time Sales Data Capture
Automated data capture by IoT device
Enhanced accuracy in sales data collection ensures that there is no revenue leakage and hence no negative impact on income computation for the airports
Anti-Tamper and movement sensor with notification
Inbuilt battery backup
SD card to store offline transactions if network connectivity fails
Remote firmware upgrade
LAN, Wi-Fi, 3G/4G connectivity options
Provision to connect Boarding Pass and Passport Scanner
STORESENSE DASHBOARD
Powered by Business Intelligence & AI Analytics
Role-based Analytics consists of dashboards, reports, analytics, and models spanning retail stores, duty-free shops, food & beverage, real management, and car park utilization.
The following analyses are covered:
Product Affinity -
Store Dashboard
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Sales Performance
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Revenue
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Store Size optimizer
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Commercial Sales
INCREASE YOUR REACH
Digital Campaigns
When you are done, check out and get it delivered with ease.
Campaign Set Up
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Easily create new campaigns, define its objectives, rules to generate coupons and raffle, and the start and end date and time of promotion
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Select the participating outlets, and stores for coupon entitlement and coupon redemption
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Specify the Budget
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Target Sales Uplift and Expected ROI
Campaign Analytics
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Total Sales vs. Sales /PAX, Total transaction count vs. Transaction count/PAX
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Average Transaction Value and Average Transaction Value/PAX
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High and Low contributions from stores
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High vs. Low contributions from products
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Actual Spend vs. Budgeted Spend on Coupons
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Actual Sales Uplift vs. Target Sales Uplift
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Actual ROI vs. Target ROI
Campaign Execution
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QR code driven, consent-based
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Algorithmic Coupon Selection
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Real-Time Coupon Processing
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Systemic Exception Handling
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Daily Auto-Reconciliation
MULTIPLE DIGITAL TOUCHPOINT
Digital Receipts
Makes airport environment friendly
Go-Green Airport
Eliminate hard-copy paper receipts and thermal receipts, which harm the environment
Airport Brand
Enhance the sustainable reputation of the Airport brand
Multi-Channel Delivery
Send digital receipts through any channel email, SMS, apps, and other platforms
Cost Saving
Save cost by doing away with paper, ink, and hardware needed to print receipts
Real Time
Provide passengers proof of purchase in real time
Expand Market Potential
Use e-receipts to personalize offers and promotions
ENABLE AUTOMATED
Competition
Benchmarking
Benchmark commercial space performance with other best in class airports
Benchmark duty-free product price with other best in class airports
ENABLE AUTOMATED
Contract Management & Billing
The solution enables automated maintenance and update of contracts repository, including linked contacts, conditions, and business rules as well as automated income computation followed by billing to concessionaire
Comprehensive, configurable business rules.
Unified contract repository
Business rules driven billing
Dynamic workflow-driven collaboration on contract
Real-time integration with BI/Analytics
Time based contract versioning
Seamless dispatch of bills to the concessionaires
Real-Time POS Data - A Priceless Asset
Shop for your favorite meals or drinks.
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4 - 6%
Prevention of Lost Sales Opportunity
due to digital inventory tracking -
3 - 5%
Revenue Leakage Trapped
by automated sales reporting -
400+
Man Hour Saving
due to automation -
10 - 12%
Uplift in Sales
due to targeted Digital Promotions -
3 - 5%
Improvement in Customer Service TAT
due to employee tracking -
5 - 6%
Revenue Gain from Competitors
by increased sales opportunities via competitive price benchmarking -
3 - 5%
Increase in Profitability
due to Actionable Analytics -
4 - 5%
Increased Wallet Share
due to loyalty programs and store traffic profiling
READ STORIES
StoreSense Customer Success Story
Read here ...
Putting your business into context, the features and benefits of the solution that will interest you
Market Segment - Feature Mapping
| Segment | Airport | Railways | Malls | Branded Retail | Brands (Franchise) |
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| Data Collection and Integration | 
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| Contract Management and Billing |
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| Digital Campaign |
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| BI and Analytics |
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| Digital Receipt |
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| Employee Productivity and Communication |
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| Retail Surveys |
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| Digital Process Automation |
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| Store Traffic Profiling |
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| Competition Benchmarking |
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| Loyalty Platform and Customer Profile |
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Customer Endorsements
What customers say
Mr. Kenneth R. Guldbjerg
Chief Commercial Officer | BIAL
Bangalore Airport works with partners such as GrayMatter to offer our passengers a superior and seamless Airport experience. I look forward to the envisaged outcomes from this implementation, including the expected transparency that it will lend to retail revenue reporting.
Fabian Ramos
EI Dorado Airport | Former CTO
We got introduced to GrayMatter through Arprotec, a leading ICT solutions provider in Latin America. It has been a wonderful experience working with the GrayMatter team. I have found them to be extremely professional and receptive to our needs. While their key credentials come in from airport domain expertise and a globally proven data analytics track record, I would also like to commend their work ethic and attitude. I must also add that Arprotec has been very proactive and responsible for making this tripartite association work.