Pentaho Support

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Pentaho Support 2019-10-10T06:56:31+00:00

Pentaho Support

GrayMatter implemented highly scalable Enterprise Data Warehouse built on MSSQL server using Pentaho Data Integration and Pentaho Support, integrating around 12 source systems like Oracle HRMS, SAP, Sales force and others. Based on business need GrayMatter integrated data from 28 switches (Nortel, dell, Avaya etc) with approximately around 20million records per hour. High volume data marts with Client, QA and Employee data was created. Customized Pentaho BI platform for all their analytics and reporting needs to Operations, Sales, Management and Executive Teams.Custom built LDAP security authentication to authenticate and authorize against Stream’s multiple LDAP servers. The volume of data kept increasing exponentially not only in size but also in variety and type. GrayMatter Pentaho Support team successfully modelled the Big Data Solution using Pentaho Big Data Analytics friendly platform.

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Our Pentaho Support guarantees an outcome driven engagement
for the client, through the following

Tailor-made support packages for clients to allow them to re-align their in-house resources for development and design

24*7 availability of skilled pentaho support teams

Stringent SLA-driven response, resolution times across P1, P2 and P3 priority levels.

Location-agnostic, flexible teams that can be ramped up and ramped down as per need

Ready access to GrayMatter’s repository of Best Practices, processes, knowledge base

Greater ROI with accurate and timely fixes coupled with reduced resource costs

GrayMatter’s Pentaho Support includes coverage of the following:

Response and Resolution for all user tickets as per SLA
Regular interaction with product vendor
Deployment of major and minor releases, including enhancements
Proactive health check and performance tuning
Independent easy administration of reports and objects
Timely capacity planning and automatic version management
Seamless quick software patches & upgrades
Quick fixes for data related issues by Pentaho developers
Monitoring usage and helping in adoption
SUPPORT FROM EXPERTS – JUST A CLICK AWAY!
Pentaho Support

Project Spotlight

Project Synopsis
CUSTOMER : B P C L INDIA PROJECT DURATION : OVER FIVE YEARS
Project Synopsis
CUSTOMER : B P C L INDIA
PROJECT DURATION : OVER FIVE YEARS

GrayMatter implemented highly scalable Enterprise Data Warehouse built on MSSQL server using Pentaho Data Integration, integrating around 12 source systems like Oracle HRMS, SAP, Sales force and others. Based on business need GrayMatter integrated data from 28 switches (Nortel, dell, Avaya etc) with approximately around 20million records per hour. High volume data marts with Client, QA and Employee data was created. Customized Pentaho BI platform for all their analytics and reporting needs to Operations, Sales, Management and Executive Teams. Custom built LDAP security authentication to authenticate and authorize against Stream’s multiple LDAP servers. The volume of data kept increasing exponentially not only in size but also in variety and type. GrayMatter Pentaho Support team and Pentaho Developers successfully modelled the Big Data solution using Pentaho Big Data friendly platform.

At GrayMatter, Your Business Matters!
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At GrayMatter, Your Business Matters!
Contact Us