SAP BI Production Support Testing
Use GrayMatter’s 24×7 SLA driven SAP BI Production Support Testing models
- 24*7 SAP BI Production Support Testing
- SLA based compliance across P1,P2,P3 Priority Levels
- Remote teams that can be ramped up/down based on needs
- Upgrade BO patches, deployment of minor and major releases, enhancements
- Monitor system & data loads
- Publish daily , weekly , monthly ticket metrics , SLA compliance reports and incident reports
- Regular Health checkup and Performance Tuning


Production Support Engagement
With Marquee Client