BI & Data
support services

Delivering the cost-effective & value-based support services by maintaining, optimizing & managing your BI environment

Delivering the cost-effective & value-based support services by maintaining, optimizing & managing your BI environment

The goal of BI implementation is not achieved just with successful implementation

”The real success lies in managing & maintaining it”

The goal of BI implementation is not achieved just with successful implementation

”The real success lies in managing & maintaining it”

Accuracy of data, high availability of BI and on time delivery of reports to the end user determines the real success of BI initiative

While your BI team to focus on core business goals and strategic initiatives, we can help you in managing, maintaining and optimizing the BI & data warehouse

Accuracy of data, high availability of BI and on time delivery of reports to the end user determines the real success of BI initiative

While your BI team to focus on core business goals and strategic initiatives, we can help you in managing, maintaining and optimizing the BI & data warehouse

Support Model

Our support model is flexible, and that can be implemented as a shared support & services and/or dedicated services for on-going BI & data warehouse maintenance

We offer flexible cost structure based on profile expertise and experience. From functional consultants to management profiles and technical experts

We can appoint dedicated or on demand resources based on your business or budgetary needs, either for an immediate need or long term engagement

Our support model is flexible, and that can be implemented as a shared support & services and/or dedicated services for on-going BI & data warehouse maintenance

We offer flexible cost structure based on profile expertise and experience. From functional consultants to management profiles and technical experts

We can appoint dedicated or on demand resources based on your business or budgetary needs, either for an immediate need or long term engagement

Support Model

BI Application Management

Proactive health check

Attend to end-user queries

Preventive maintenance

Development or modification of reports/dashboard

User management

Usage & adoption

Proactive health check

Attend to end-user queries

Preventive maintenance

Development or modification of reports/dashboard

User management

Usage & adoption

Power BI
Qlik
SAP Analytics Cloud
Tableau
Pentaho
Looker

Datawarehouse Management

Microsoft SQL Server
Vertica
Redshift
Teradata
SAP Hana
Oracle Data Warehouse
SAP BW
IBM DB2

Data validation & reconciliation

Missing data Analysis

Performance optimization

Data governance

Data quality check

Master data management

Data validation & reconciliation

Missing data Analysis

Performance optimization

Data governance

Data quality check

Master data management

ETL management

Proactive monitoring & re-run ETL jobs

New ETL job development

Integration with new source of data

Performance tuning

Automation and management

On demand data loads

Proactive monitoring & re-run ETL jobs

New ETL job development

Integration with new source of data

Performance tuning

Automation and management

On demand data loads

SAP Bods
SAP BW
Kettle
Microsoft SQL Server Integration Services
Pentaho
talend open studio
informatica powercenter
Azure data factory

System Administration

AWS
Google Cloud
Microsoft Azure
Azure VM
Data Centre
Server

System health check

DB & application backup

System upgrades & patches updates

Release management

Connectivity & security checks

System health check

DB & application backup

System upgrades & patches updates

Release management

Connectivity & security checks

Our key differentiator

Highly competent & experienced professional team

Flexible engagement model

Smooth and effective operations with quick response

Well organized system monitoring and user support

We employ best industry practices

Quality assurance (QA) processes

Performance tuning services

Depth & breadth of scope coverage

100% SLA driven approach

Highly competent & experienced professional team

Flexible engagement model

Smooth and effective operations with quick response

Well organized system monitoring and user support

We employ best industry practices

Quality assurance (QA) processes

Performance tuning services

Depth & breadth of scope coverage

100% SLA driven approach

key differentiator

Our Happy Customers

BMI
Swedavia airports
ABinBev
OPAIN SA
Air Asia
Bengaluru IA
Schneider Electric
Nestle
At GrayMatter, Your Business Matters!
At GrayMatter, Your Business Matters!